top of page
18-Window Post_edited_edited.jpg

Frequently Asked Questions

hgkjh

What is your design process?

Simply reach out to us and let us know about your project’s needs! I’m here to answer any questions you may have about our services and how we can best support you in achieving your design goals.

What are your fees and how do you structure payments?

Whether in-person or virtual, this appointment is where we dive into your project. We’ll discuss your functional needs, style preferences, and uncover the desires that will shape your design. We’ll also perform a thorough survey of your project in it's current state to explore options and potential.

Can you provide examples of your previous work?

We offer detailed assessments and proposals so you can explore our services without upfront pressure or high fees. Our goal is to provide clear, valuable insights early on, helping you make informed decisions without any commitment.

How do you handle changes or revisions during the project?

Based on our discussions, I’ll curate key design ideas and features to help you visualize our recommendations. Your feedback will guide us towards fine tuning our understanding of your interests and establishing the perfect solution.

What is the estimated timeline for completing my project?

Once we finalize the scope and any parameters you'd like us to respect, we’ll get started on bringing your vision to life. We support projects that are all encompassing as well as those completed in phases. For some projects, flexible payment plans are available to make the process easier.

Can you work with clients outside of your local area?

We’ll keep you updated with progress and any new developments. Communication is tailored to your preferences, ensuring you’re always informed and engaged.

What sets you apart from other virtual designers?

Before finalizing designs, we’ll present concepts for your feedback. We’ll review functional needs, resources, and project milestones to keep everything on track and aligned with your vision. Some clients love being hands-on with the design process, while others prefer us to streamline decisions for them. We’re here to support both approaches with equal enthusiasm.

How do you ensure the quality of your designs?

From curating and handing off project materials in a manner that's easy to receive and apply, to full-service luxury concierge support for the duration of your endeavor, we’ll ensure deadlines and details are managed efficiently. For in-person clients, we offer installation to provide a seamless experience.

How do you ensure high quality results for luxury or high-profile projects?

For in-person clients, we’ll prepare and set up your space for a flawless reveal, including managing the detailed planning and coordination for a clean execution. You may also choose to participate in a full reveal, as your space will be delivered to you spotless and ready to live in.

Get in Touch

Based in Raleigh, NC

919.578.7616

  • Patina Novum on Instagram
Which services are you intersested in? Choose all that apply:
My project is:

Thanks for submitting!

Follow us on Instagram

bottom of page